What is management?
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"Management defines Act, art, or manner of handling, controlling , directing etc."
Total quality management is defined as the art of managing the whole to achieve excellence.
Where in Total quality management; Total means made up of the whole, Quality means -degree of excellence a product or services providers; And Managements means -act, art, or manner of handling , controlling or directing etc.
"Quality is the conformance of the requirements"
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